It’s over a year now since ThoughtWorks , a privately owned global software delivery and products company that delivers custom software, software tools, and consulting services to organizations with lofty goals began operation here in Kampala, Uganda.
We caught up with the country General Manager, Stephen S. Musoke , a self-taught long time software developer, father, a mentor to the Techpost (now Dignited) team and an ardent reader of this blog to tell us more about Thoughtworks, its operations in Africa and insights into the Tech industry.
What is Thoughtworks?
Thoughtworks is an organization that uses technology while working with clients with ambitious missions. We opened the Kampala office in Africa in August 2012, shortly after we opened in Johannesburg. We are very pleased to be in this country amidst the bright technical minds and the growing software development community.
Thoughtworks office at Soliz House, Kampala
Thoughtworks is largely known for Agile software development Paradigm. What’s Agile and why Agile?
We’re proponents of the Agile software development paradigm which fosters collaboration – people over process, working software over documentation, customer collaboration over contract negotiation and being responsive to change over sticking to a plan. Software development goes beyond working on a computer. It needs to be a continuous, collaborative and a creative process. Agile development demands that requirements and solutions evolve through collaboration between self-organizing, cross-functional teams. So software development isn’t an endpoint in itself, it’s a journey. As we get through the journey, the priorities keep changing and we have to keep on adapting as we work together with the client to deliver a solution to their problem.
What are the economics of this paradigm? Doesn’t it turn out to be more expensive as you continuously iterate through a client’s needs over a period of time?
With the rapidly changing business field, it means you have to embrace and hasten your response to change. Lets say you’ve a million dollars to build a certain software in one year. One paradigm is to have all the requirements and the market information upfront. With that, you can’t change the feature-set. Take another paradigm where you know the target audience from which you can learn their user-behaviour and keep improving your software. You can spend a million dollars on both. Agile doesn’t guarantee success, it just increases the possibility of the client getting value for their money. This doesn’t mean Agile is less expensive. As a matter of fact, it has certain costs that are transferred into elements such as collaboration.
Agile isn’t for everything. If all the requirements can be pre-determined before hand, then Waterfall or similar paradigms could work. However, if your product resolves around a rapidly changing environment, where speed is critical, you need some form of iterative software. For instance, take a look at the rapid iterative development of Android which is a mobile operating system as compared to Windows XP/7 on the slow moving desktop environment.
What kind of clients are you working with globally and locally. How is the local market embracing custom developed software?
Globally, we have worked with a diverse set of clients across industries – banking, financial services, retail, telecom, media and non-profit organizations most of which you can check on our website for details on client stories . We help our clients solve complex problems which helps them be more successful.
Locally, I can’t get into specifics. However, we have a number of clients in the health sector and those organisations whose needs are around data collection.
How come you’ve a bit of a non-conventional working environment characterized by ping pong tables, free drinks in the fridge and so forth?
Problem solving using Lego blocks
Software development is a highly creative craft. We don’t want to restrict people to their desks or a cubicle-type kind of working environment. That’s why we provide a creative space. We believe that a mind needs to be relaxed to be able to churn out impactful solutions. So what better than a soda or a game of ping pong!
How many staff do you have and what kind of people do you employ here?
We currently have 37 people.
Of those, we have operational support people, we have developers, business analysts, project managers and quality analysts.
Why did you chose to come to Africa, specifically Uganda?
Thoughtworks is already existent on every other continent, so it was inevitable that we would come to Africa.
We started in Johannesburg in South Africa, before coming to Kampala. Kampala is a quite unique with a great pool of talent and it is beautiful. We’re strategically located near Makerere University which has established itself as a centre of Pan-African thinking and intellectual excellence across the continent. So wanted to tap into that flame and perpetuate it throughout the continent.
Talking about Software developers in Africa, is the market ready to harness and make good use of their skills as is the case with other established professions?
Yes it is. However, we’re offshoring most of the work that would otherwise have been done by local professionals. For instance when you look at government IT expenditure, I bet less than 10-20% of it comes to the local providers. Critical software systems aren’t run from here, they’re run in Europe. I would be surprised if they were.
Team building in Office
The challenge is we have to up our services and skills to the level that they can compete on the international market both on price and value. Also we need to change the perception. People say, our developers aren’t good enough! I disagree. They are very good. All we need are support systems to help drive growth in the sector. For instance, we could have government institute policies that require majority of IT expenditure to go to local providers as is the case in other countries.
As Thoughtworks we’re trying to support the local technology sector through several initiatives with university students such as Level Up plus Rails Girls & Black Girl Code that strive initiate girls into computer programming. Our staff works with people from the local community to empower them make an impact using technology.
The most of the internet or the cloud is already taken by internet giants such as Google, Facebook and big tier-1 Internet Service Providers that provide and resell bandwidth to small companies. Isn’t Africa “late” to the party in the clouds?
It’s a question of policy and government support. We still have a chance. Imagine the government set out to support anyone providing last mile connectivity within the country, or it built a local data center, it would shift the connectivity gears.
For instance, the national backbone can be used to lease extra capacity to Cloud service providers whose content could be hosted here. This will tremendously reduce on the latency issues since traffic doesn’t have to traverse international gateways to Europe and America first before it reaches the intended user.
The local clouds could power local businesses, and sectors such as Agriculture as information can be delivered directly to the farmers while avoiding the middlemen. So there’s still a chance for Africa to grow her own infrastructure and host her own clouds.
Featured Image by Thoughtworks: Stephen Musoke on the right
David Okwii is the Editor-in-Chief of Dignited.com and a seasoned tech enthusiast whose journey began in the early 2000s. He started blogging while at university, diving deep into mobile apps, smartphone reviews, and operating systems—from testing Linux distros to tweaking Windows machines. David also explores Chromebooks, experiments with Raspberry Pi projects, and brings hands-on curiosity to every review. With vast experience in Uganda’s tech ecosystem and deep knowledge of Africa’s startup landscape, he offers informed, grounded perspectives on consumer technology. When he’s not writing or tinkering, David enjoys connecting with nature and exploring the outdoors.
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Talkio Mobile , Uganda’s newest telecommunications service provider, is excited to announce a groundbreaking partnership with Banana Life Investments, a leading chain of mobile phone and retail shops. This strategic alliance aims to bring Talkio’s innovative telecom services closer to Ugandans.
This collaboration will leverage Banana Life Investments’ extensive retail network of 26 stores strategically located across Uganda in major malls, towns, and cities to provide customers with unparalleled convenience. Through this partnership, Talkio Mobile will offer its full suite of services, including SIM cards, airtime, and exclusive product offerings at any Banana Life Investment location.
This partnership is more than a business initiative—it’s a shared commitment to transforming lives. By integrating Talkio Mobile’s forward-thinking services & nationwide reach with Banana Life Investments’ retail footprint, the two brands are setting a new standard for customer convenience and inclusivity.
READ ALSO: 5 Things You Need to Know About Talkio Mobile: New Telecom Company in Uganda
“This partnership aligns perfectly with our mission of connecting Ugandans to innovative and transformative telecom solutions,” said Vianne Allan Ahura, CEO of Talkio Mobile. “By leveraging Banana Life Investments’ trusted presence and nationwide footprint, we are not only expanding our agent network but also bringing our services closer to the communities we serve. This collaboration ensures that our online customers can now enjoy a seamless offline experience right at their doorstep. Together, we are empowering Ugandans with the tools they need to stay connected, grow their businesses, and unlock new opportunities.”
Solomon Ssemuyaba, the assistant general manager at Banana Life Investments, echoed this sentiment: “We are proud to join hands with Talkio Mobile to deliver innovative, customer-centric solutions. This partnership represents our shared vision of fostering a connected future for Uganda. Together, we are redefining what convenience and accessibility mean for our customers.”
The partnership goes beyond retail distribution, introducing joint initiatives aimed at value addition and personalized service. Customers can expect seamless access to:
- SIM Card Sales : Available at all Banana Life Investments locations.
- Talkio phone number bookings : Book your preferred Talkio number at any Banana Life Investments location.
- Airtime Services : Recharge easily through in-store purchases.
- Customer Support : Friendly and knowledgeable staff trained to assist with Talkio Mobile products and services.
Additionally, the two companies plan to launch promotional campaigns and expand services to even more locations, ensuring no Ugandan is left behind in the digital transformation.
Solomon Obwot is a tech writer based in Kampala, Uganda, with extensive experience in the local tech startup ecosystem. He covers the latest news and analysis on consumer tech, writes in-depth smartphone reviews, and conducts insightful interviews with industry experts. Solomon is also a passionate podcaster, sharing his knowledge and engaging in discussions about Africa’s rapidly growing tech landscape. Send emails to [email protected]
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The Mobile World Congress (MWC) Barcelona , the world’s largest exhibition for the mobile industry, has just concluded. This annual event gathers leading technology brands to unveil groundbreaking mobile, AI, and digital solutions innovations. At MWC 2025, TECNO showcased a range of AI-driven products, reinforcing its commitment to cutting-edge technology.
The key launches included:
- CAMON 40 Series – AI-powered smartphones with One-Tap FlashSnap and advanced mobile imaging features.
- MEGABOOK S14 – The world’s lightest 14-inch OLED laptop, featuring AI-enhanced multitasking and Snapdragon® X Elite.
- MEGABOOK T14 Air & K15S – Lightweight ultrabooks with AI capabilities and extended battery life.
- TECNO AI Glasses Series – Smart eyewear integrating AI imaging, translation, and AR display.
Jan Stryjak, Associate Director at Counterpoint Research, shared, “In the past year, we have observed significant advancements in the field of AI. AI will continue to drive transformative changes in our daily lives. In this critical period for the economic development of emerging markets, TECNO’s AI technologies are unlocking potential for diverse needs.”
“The application of AI technologies is crucial and urgent in emerging markets. We’re committed to bridging the digital gap between emerging and mature markets,” said TECNO CMO, Laury Bai. “TECNO is taking a practical approach to make AI more accessible, ensuring users in emerging markets can access AI and cutting-edge technologies.”
Laury Bai, TECNO CMO
Driven by its commitment, TECNO has forged a robust partnership with MediaTek, establishing a joint AI laboratory dedicated to accelerating advancements in AI. At the event, James Chen, Vice President of Product and Technology Marketing at MediaTek, emphasized, “The synergistic R&D efforts between TECNO and MediaTek are set to democratize AI technology. Our collaboration powers a seamless, interconnected AI experience, bringing users a future of truly connected intelligence.”
James Chen, Vice President, Product and Technology Marketing at MediaTek
CAMON 40 Series Powered by AI One-Tap FlashSnap Revolutionizes Smartphone Snapshot Photography
TECNO’s Global Product Launch Officer, Olivier Mas, officially unveiled TECNO’s next-generation AI-driven products. Attendees at TECNO’s launch event witnessed the highly anticipated debut of TECNO’s new CAMON 40 Series, a device that embodies TECNO’s legacy of excellence in mobile imaging. Featuring One-Tap FlashSnap Mode and TECNO AI, the series sets a new benchmark in smartphone photography, delivering exceptional snapshot capabilities and AI-enhanced user experiences.
Olivier Mas, TECNO Global Product Launch Officer
The CAMON 40 Series exemplifies a commitment to innovation that transcends hardware and software, extending into strategic partnerships that deliver cutting-edge AI solutions to emerging markets. Matt Waldbusser, Managing Director of Global Solutions and Consumer AI at Google Cloud, remarked, “Our collaboration with TECNO on the CAMON 40 Series is a standout example. Leveraging Google Cloud’s capabilities, we’ve introduced groundbreaking features such as Ask Ella, AI Image Generator, AI Writing, and AI Translate. I am particularly impressed by the industry-leading and competitive edge of some of these innovations. For instance, TECNO’s AI supports text translation in 136 languages, voice translation in 44 languages, and photo translation in 51 languages. We are excited to further strengthen our partnership with TECNO, unlocking limitless potential to bring advanced yet practical AI capabilities to emerging markets in a convenient and secure manner.”
Matt Waldbusser, Managing Director of Global Solutions and Consumer AI at Google Cloud
The CAMON 40 Series’ innovative One-Tap FlashSnap leverages AI to enhance imaging capabilities, revolutionizing mobile photography. AI optimizes camera startup and continuous shooting for instant captures, while AI-powered multi-frame processing intelligently reduces noise and enhances details, delivering sharper, more refined images. Additionally, the BestMoment algorithm analyzes motion patterns, automatically selecting the optimal frames for precise, high-quality shots in dynamic scenarios, ensuring users an unparalleled mobile imaging experience.
TECNO CAMON 40 Demonstrates the Cutting-Edge FlashSnap Capability
To delve deeper into the imaging prowess of the CAMON 40 Series, TECNO invited Frédéric Guichard, CEO of DXOMARK, to share the image performance of CAMON 40 Pro. Frédéric highlighted, “The CAMON 40 Pro 5G has demonstrated exceptional imaging and performance capabilities in our rigorous evaluations. We’ve been particularly impressed with photo performance being the best for devices under 600$, and the 1st eligible device to our Smart Choice Label.”
Onsite photo of Frédéric Guichard, CEO of DXOMARK
Beyond its advanced rapid-capture functionality, the integration of TECNO AI further enhances the device’s capabilities. Intelligent imaging, a 360° AI Call Assistant, and productivity tools elevate creativity and efficiency. Powered by MediaTek’s latest chipsets, the series ensures smooth performance, fast processing, and extended battery life. With a sleek, durable, and water-resistant design, it seamlessly blends style with practicality for modern users.
MEGABOOK S14, the World’s Lightest 14-inch OLED Laptop, Inspires Creators and Game Lovers
The MEGABOOK S14 is TECNO’s first OLED laptop and the industry’s lightest 14-inch OLED laptop, featuring a 2.8K OLED display and incredibly weighing only 899g (31.7oz). The laptop is equipped with the outstanding power of the Snapdragon® X Elite compute platform, the flagship chipset for AI PCs from Qualcomm Technologies, and integrates TECNO’s world’s first self-developed edge-side large-scale AI model, to achieve AI-enhanced multitasking.
World’s Lightest 14-inch Laptop MEGABOOK S14
Specifically designed for next-gen AI productivity, TECNO AI enhances the Ella AI Assistant, AI-powered PPT generation, AI-driven image search, smart albums, and offline meeting transcription with multilingual support. The External Graphics Dock, equipped with a powerful NVIDIA graphic card, delivers scalable, high-performance capabilities for design, gaming, and content creation. The laptop’s 2.8K OLED display with a 120Hz refresh rate ensures exceptional visuals, while DTS:X Ultra dual 2W speakers, Wi-Fi 6E, fingerprint login, and PC Manager optimize connectivity and user experience.
TECNO’s strategic partnership with Qualcomm Technologies was a highlight of the TECNO AI Ecosystem Product Launch event, demonstrating a shared vision for the future of AI PCs. Kedar Kondap, SVP & GM of Compute and Gaming at Qualcomm, took the stage to discuss the integration of Qualcomm’s cutting-edge PC chipset into the new MEGABOOK S14 laptop, underscoring TECNO’s commitment to delivering high-performance computing solutions.
Kedar Kondap, SVP & GM of Compute and Gaming at Qualcomm
In addition, TECNO also introduced several standout new products. The featherlight 999g (35.2oz) ultrabook MEGABOOK T14 Air, features high-speed storage and LPDDR5 memory, while the ultra-thin, all-metal MEGABOOK K15S, equipped with a powerful 70Wh battery and supported by a 65W PD GaN charger, offers a smarter and more long-lasting user experience. Both devices are empowered by TECNO AI with advanced AI capabilities such as AI Album and AI Voice Assistant, making them perfect companions for all aspects of life.
The Next Game-Changing Tech Innovation: See the World with the TECNO AI Glasses Series
TECNO’s new AI Glasses Series also took center stage with the introduction of TECNO AI Glasses Pro and TECNO AI Glasses, reimagining eyewear with cutting-edge imaging, intelligent interactions, and a sleek aesthetic. The TECNO AI Glasses feature an aviator design, while the Pro model showcases a browline style, both embodying timeless elegance and modern fashion.
TECNO AI Glasses Redefine the Way People See the Future
Equipped with a 50MP high-definition camera, the series integrates an OV50D sensor, a 100° ultra-wide-angle custom lens, and an AI ISP imaging chip, forming a mobile-grade imaging system. This system lets users capture stunning, high-resolution photos with advanced AI noise reduction and HDR capabilities. With real-time translation supporting over 100 languages, TECNO AI’s Ella empowers accurate translation even for less common languages, as well as voice control, AI-powered object recognition, and intelligent information summaries for ultimate convenience.
Additionally, the AI Glasses Pro features a MicroLED display with 7th-gen resin waveguide technology, offering a 30° field of view, over 1,500 nits of brightness AR display, and a lightweight, ultra-thin design. The AR display allows users to effortlessly enjoy features like translation display, navigation, information prompts, and teleprompting.
Equipped with a 250mAh battery, these glasses offer over 11 hours of music playback and 8 hours of mixed use with just 30 minutes of charging. An advanced ultra-linear speaker, bass enhancement, and spatial sound deliver an immersive audio experience, while Wi-Fi 6 and Bluetooth 5.4 ensure seamless connectivity.
With these innovative launches, TECNO is setting new standards in mobile imaging and AI-enhanced technology, shaping a more connected and empowered future for consumers in emerging markets. Once again, TECNO has showcased its cutting-edge innovation on the global stage at MWC. With the brand essence of “Stop at Nothing”, TECNO’s relentless pursuit of innovation is making AI-powered technology more accessible, allowing consumers to experience the future ahead of time.
Solomon Obwot is a tech writer based in Kampala, Uganda, with extensive experience in the local tech startup ecosystem. He covers the latest news and analysis on consumer tech, writes in-depth smartphone reviews, and conducts insightful interviews with industry experts. Solomon is also a passionate podcaster, sharing his knowledge and engaging in discussions about Africa’s rapidly growing tech landscape. Send emails to [email protected]
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