We know that buying a smartphone can be a daunting task for many. We have taken the hustle out of it by showing you all you need to know and do to help make the best smartphone decisions. Let’s start with the basics.
What are your needs?
Even though many of us own smartphones, we don’t all have the same needs. This is one of the most important reasons to consider when you are buying a smartphone. Some people want smartphones with good sound and customized headsets for music. Others want a smartphone with a better image processor and advanced camera tricks for crisp images and video.
Others want smartphones with bigger screens, productivity apps, better batteries and faster internet speeds to help them work and stay online longer. Others just want to stay in touch or chat on WhatsApp or Facebook, the needs are endless. Determining what your needs are is the first step to getting an appropriate smartphone that will solve them.
What is your budget?
Your budget will determine what kind of smartphone you can get. Fortunately, there are very many budget friendly options that can do most of what the high end smartphones can do. It’s important at this point to understand how smartphones are categorized.
There are entry level, mid-range and high-end smartphones. Entry level smartphones have the basics and are not very advanced but can get the job done. These are normally good for first time smartphone owners to get accustomed to a particular brand or OS before they upgrade.
Mid-range smartphones are the affordable versions of their high end colleagues and normally have better specifications and capabilities. The high end smartphones are most times the flagship devices of the major manufacturers with the latest features and technology e.g. the Samsung Galaxy S6 is a high-end phone and also the current flagship device for Samsung. Your budget will determine which category of smartphone you buy.
Understanding Technical specifications
This is what we normally call specs. The quality, size and speed of the different elements of your smartphone. Specs help you determine if a phone is low or high end. They are also an indicator of what the phone may be capable of doing.
The major specs are OS version, RAM, Processor type and speed, internal memory, Camera quality, battery capacity and lastly Screen size/Resolution.
An example of the key specs mentioned above are: Samsung X, Android 5.0 Lollipop, 2GB or RAM, 2.3Ghz processor speed, 32GB ROM, 12MP camera with optical image stability(OIS) and 2.8 aperture, a 3100 mAh battery and 5 inch 1080p display with 477 pixel density.
Read a more comprehensive guide to understanding smartphone specifications to help you get a grasp of what all this jargon means.
Choosing a smartphone Operating System (OS) and Apps
There are 4 major smartphone operating systems (OS’s); Google’s Android, Apple’s iOS, Microsoft’s Windows and Blackberry. There are others like Firefox, Sailfish and Ubuntu but they aren’t as popular.
For starters, all the 4 major OS’s work fine and have huge followings so going with any of them would be generally fine. Apple’s iOS and the Blackberry OS are exclusive to those particular devices. This means that you will not find a Samsung phone running iOS or an HTC phone running the Blackberry OS.
Google’s Android OS and Microsoft’s Windows are more open and run on multiple devices other than Google or Microsoft’s. Below I have tried to summarize a few benefits or downsides to each Operating System
Pros and Cons of the major Operating Systems.
iOS
- Exclusive to Apple devices
- Easy to use
- Regular updates across all devices
- Uniform experience across Apple devices regardless of which device you hold
- Closed platform that cannot be tinkered with (if you are the kind that loves to play around)
- Many apps are for purchase and not for free
- Not easily customizable
Android OS
- Most used OS installed on over a billion devices
- Supported on multiple devices with a good range of devices from most of the popular brands to choose from e.g. Samsung, HTC, Tecno etc.
- Easy to sign up and easy to use
- Lots of free and popular apps for almost anything
- Open OS makes it easy to tweak and customize e.g. you can flash the device and install your own OS like Cyanogen, ColorOS or Oxygen OS
- No uniform OS updates due to fragmentation (updates depend on device manufacturer other than Google) except you own a nexus device
- Lack of a uniform experience as each device manufacturer is allowed to tweak the OS with their own custom User Interface (UI) e.g. the HTC sense. Samsung Touch wiz or Huawei Emotion UI
Windows OS
- Clean, fresh, less cluttered design
- Easy to sign up
- Not very user friendly
- May not have all your popular apps like on other platforms
- Good with productivity apps such as MS Office
- Uniform experiences across all devices
- Over-The-Air(OTA) Updates to all compatible devices
- Closed platform that is hard to tinker with for the geeks
- Good range of devices inclusive of non-Microsoft devices
Blackberry OS
- Exclusive to Blackberry devices
- Stable and much secure
- Less popular than the rest
- Fewer apps on the blackberry store (May have support for some Android apps)
- Not very user friendly
- Uniform updates to compatible devices
- Closed platform that is hard to tinker with for the geeks
Choosing a smartphone brand
There are multiple brands to choose from. It boils down to preference and brand loyalty, design philosophy as all these brands actually make good phones.
Unlike the rest, there’s no entry-level or cheap iPhone unless it’s a second hand device. The rest of the brands follow the categorization model we earlier talked about; Low-end, Mid-range and High-end. That means that you can get your preferred brand from low to high budget points.
Here are some of the numerous phone brands. iPhone, Samsung, Microsoft, LG, HTC, Sony, Google Nexus, Motorola, Asus, Alcatel, Blackberry, Huawei, ZTE, Oneplus One, Tecno, Infinix, iTel, iDroid and Innjoo. We cannot mention all as there are so many others but these are the most popular – at least in Africa.
Choosing Where/Whom to buy a smartphone from
When choosing a smartphone, availability is a big deal. In Uganda we have many smartphone vendors. From the Telecoms, actual vendors to online stores, one may get confused as to who they should buy from. The information below will help you decide whom to buy from.
For telecoms, there is MTN Uganda, Airtel, Africell, Vodafone, and Smart Telecom that have multiple stores across the country where you can purchase a smartphone.
There are vendors like Simba Telecom, Midcom, Elite computers, HTC Hub, Banana Phone World, Socho Telecom and many other vendors downtown who sell devices. Samsung and Huawei also have independent dealerships.
You can also purchase a smartphone from multiple online stores like Kaymu, Jumia Uganda for brand new devices. You can also use OLX and EyeTrade among others when looking for second hand devices.
Before you buy a smartphone
After ascertaining your needs, determining your budget, choosing your Operating system, preferred brand and where you are going to buy it from, you are now ready to buy a device. But before you buy a smartphone, look out for the following.
Compare prices/Look for good deals
Visit your favorite store (offline/online) and compare prices and devices to see who has the best deal. Jumia and Kaymu normally have great smartphone deals.
Brand new Vs. Second hand.0.
Are you buying a brand new or second hand phone? It’s always advisable to buy brand new phones with a warranty. If buying second hand, make sure it’s from a trusted dealer or friend. If they can offer a 3 month warranty in case of defects, the better. Even when buying a second hand device, always make sure you get a receipt for the purchase and also the original receipt of purchase of possible.
Read online Reviews
Get as much information as possible about the device you want to buy. Get information like features, specifications, price, where to buy etc. If you haven’t personally had an experience with the device you want to buy, consider reading reviews from reputable smartphone review websites about people’s experiences with the phone. Many people will be honest about what they like or don’t like about a phone. If you have a friend who owns one, ask them about their experiences. Some stores have experiential tables where they allow you to have a feel of the device before you buy it.
C ustomer Care and After Sales Support
How they treat you after you buy the device is more important that how they treat you before. Customer care seems to be the major differentiator between the multiple smartphone manufacturers and vendors. After sales support becomes key to turning you into a brand loyal.
It’s important to look at a few things like; can I repair my phone from my home country if it got a problem? Does the warranty apply in my home country? If you cannot get your device repaired in your home country, you may want to reconsider the brand.
Warranty
Always make sure you get a functional warranty before you buy a device so that if it malfunctions or gets a problem, you have it covered. Ask about what your warranty covers, for how long and if it is functional in your country. If you are buying a device that is still covered by warranty, make sure you get the warranty card as well. Make sure the box is sealed upon receiving it or else the warranty may be void.
Tecno, Infinix and iTel give a 13 month warranty on all their smartphones giving great after sales support in case your phone gets a problem. They partner with Carlcare centers across Africa.
iDroid also gives after sales support through an app to help you get your device fixed if it gets a problem. (Clarify with the vendor before purchase as we don’t have sufficient information on how it works.)
Samsung has a 24 month warranty program if you buy the device at select stores. (Clarify with the vendor before purchase as we don’t have sufficient information on how it works.)
Receipt
Whenever you purchase a device, make sure you get a receipt as proof of purchase as this may be a prerequisite to claiming your warranty. If they cannot give you a valid receipt, go buy from elsewhere.
You are now ready to buy a device. We hope you found this information useful. If you did, please share.
About Onyait Odeke
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Talkio Mobile , Uganda’s newest telecommunications service provider, is excited to announce a groundbreaking partnership with Banana Life Investments, a leading chain of mobile phone and retail shops. This strategic alliance aims to bring Talkio’s innovative telecom services closer to Ugandans.
This collaboration will leverage Banana Life Investments’ extensive retail network of 26 stores strategically located across Uganda in major malls, towns, and cities to provide customers with unparalleled convenience. Through this partnership, Talkio Mobile will offer its full suite of services, including SIM cards, airtime, and exclusive product offerings at any Banana Life Investment location.
This partnership is more than a business initiative—it’s a shared commitment to transforming lives. By integrating Talkio Mobile’s forward-thinking services & nationwide reach with Banana Life Investments’ retail footprint, the two brands are setting a new standard for customer convenience and inclusivity.
READ ALSO: 5 Things You Need to Know About Talkio Mobile: New Telecom Company in Uganda
“This partnership aligns perfectly with our mission of connecting Ugandans to innovative and transformative telecom solutions,” said Vianne Allan Ahura, CEO of Talkio Mobile. “By leveraging Banana Life Investments’ trusted presence and nationwide footprint, we are not only expanding our agent network but also bringing our services closer to the communities we serve. This collaboration ensures that our online customers can now enjoy a seamless offline experience right at their doorstep. Together, we are empowering Ugandans with the tools they need to stay connected, grow their businesses, and unlock new opportunities.”
Solomon Ssemuyaba, the assistant general manager at Banana Life Investments, echoed this sentiment: “We are proud to join hands with Talkio Mobile to deliver innovative, customer-centric solutions. This partnership represents our shared vision of fostering a connected future for Uganda. Together, we are redefining what convenience and accessibility mean for our customers.”
The partnership goes beyond retail distribution, introducing joint initiatives aimed at value addition and personalized service. Customers can expect seamless access to:
- SIM Card Sales : Available at all Banana Life Investments locations.
- Talkio phone number bookings : Book your preferred Talkio number at any Banana Life Investments location.
- Airtime Services : Recharge easily through in-store purchases.
- Customer Support : Friendly and knowledgeable staff trained to assist with Talkio Mobile products and services.
Additionally, the two companies plan to launch promotional campaigns and expand services to even more locations, ensuring no Ugandan is left behind in the digital transformation.
Solomon Obwot is a tech writer based in Kampala, Uganda, with extensive experience in the local tech startup ecosystem. He covers the latest news and analysis on consumer tech, writes in-depth smartphone reviews, and conducts insightful interviews with industry experts. Solomon is also a passionate podcaster, sharing his knowledge and engaging in discussions about Africa’s rapidly growing tech landscape. Send emails to [email protected]
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The Mobile World Congress (MWC) Barcelona , the world’s largest exhibition for the mobile industry, has just concluded. This annual event gathers leading technology brands to unveil groundbreaking mobile, AI, and digital solutions innovations. At MWC 2025, TECNO showcased a range of AI-driven products, reinforcing its commitment to cutting-edge technology.
The key launches included:
- CAMON 40 Series – AI-powered smartphones with One-Tap FlashSnap and advanced mobile imaging features.
- MEGABOOK S14 – The world’s lightest 14-inch OLED laptop, featuring AI-enhanced multitasking and Snapdragon® X Elite.
- MEGABOOK T14 Air & K15S – Lightweight ultrabooks with AI capabilities and extended battery life.
- TECNO AI Glasses Series – Smart eyewear integrating AI imaging, translation, and AR display.
Jan Stryjak, Associate Director at Counterpoint Research, shared, “In the past year, we have observed significant advancements in the field of AI. AI will continue to drive transformative changes in our daily lives. In this critical period for the economic development of emerging markets, TECNO’s AI technologies are unlocking potential for diverse needs.”
“The application of AI technologies is crucial and urgent in emerging markets. We’re committed to bridging the digital gap between emerging and mature markets,” said TECNO CMO, Laury Bai. “TECNO is taking a practical approach to make AI more accessible, ensuring users in emerging markets can access AI and cutting-edge technologies.”
Laury Bai, TECNO CMO
Driven by its commitment, TECNO has forged a robust partnership with MediaTek, establishing a joint AI laboratory dedicated to accelerating advancements in AI. At the event, James Chen, Vice President of Product and Technology Marketing at MediaTek, emphasized, “The synergistic R&D efforts between TECNO and MediaTek are set to democratize AI technology. Our collaboration powers a seamless, interconnected AI experience, bringing users a future of truly connected intelligence.”
James Chen, Vice President, Product and Technology Marketing at MediaTek
CAMON 40 Series Powered by AI One-Tap FlashSnap Revolutionizes Smartphone Snapshot Photography
TECNO’s Global Product Launch Officer, Olivier Mas, officially unveiled TECNO’s next-generation AI-driven products. Attendees at TECNO’s launch event witnessed the highly anticipated debut of TECNO’s new CAMON 40 Series, a device that embodies TECNO’s legacy of excellence in mobile imaging. Featuring One-Tap FlashSnap Mode and TECNO AI, the series sets a new benchmark in smartphone photography, delivering exceptional snapshot capabilities and AI-enhanced user experiences.
Olivier Mas, TECNO Global Product Launch Officer
The CAMON 40 Series exemplifies a commitment to innovation that transcends hardware and software, extending into strategic partnerships that deliver cutting-edge AI solutions to emerging markets. Matt Waldbusser, Managing Director of Global Solutions and Consumer AI at Google Cloud, remarked, “Our collaboration with TECNO on the CAMON 40 Series is a standout example. Leveraging Google Cloud’s capabilities, we’ve introduced groundbreaking features such as Ask Ella, AI Image Generator, AI Writing, and AI Translate. I am particularly impressed by the industry-leading and competitive edge of some of these innovations. For instance, TECNO’s AI supports text translation in 136 languages, voice translation in 44 languages, and photo translation in 51 languages. We are excited to further strengthen our partnership with TECNO, unlocking limitless potential to bring advanced yet practical AI capabilities to emerging markets in a convenient and secure manner.”
Matt Waldbusser, Managing Director of Global Solutions and Consumer AI at Google Cloud
The CAMON 40 Series’ innovative One-Tap FlashSnap leverages AI to enhance imaging capabilities, revolutionizing mobile photography. AI optimizes camera startup and continuous shooting for instant captures, while AI-powered multi-frame processing intelligently reduces noise and enhances details, delivering sharper, more refined images. Additionally, the BestMoment algorithm analyzes motion patterns, automatically selecting the optimal frames for precise, high-quality shots in dynamic scenarios, ensuring users an unparalleled mobile imaging experience.
TECNO CAMON 40 Demonstrates the Cutting-Edge FlashSnap Capability
To delve deeper into the imaging prowess of the CAMON 40 Series, TECNO invited Frédéric Guichard, CEO of DXOMARK, to share the image performance of CAMON 40 Pro. Frédéric highlighted, “The CAMON 40 Pro 5G has demonstrated exceptional imaging and performance capabilities in our rigorous evaluations. We’ve been particularly impressed with photo performance being the best for devices under 600$, and the 1st eligible device to our Smart Choice Label.”
Onsite photo of Frédéric Guichard, CEO of DXOMARK
Beyond its advanced rapid-capture functionality, the integration of TECNO AI further enhances the device’s capabilities. Intelligent imaging, a 360° AI Call Assistant, and productivity tools elevate creativity and efficiency. Powered by MediaTek’s latest chipsets, the series ensures smooth performance, fast processing, and extended battery life. With a sleek, durable, and water-resistant design, it seamlessly blends style with practicality for modern users.
MEGABOOK S14, the World’s Lightest 14-inch OLED Laptop, Inspires Creators and Game Lovers
The MEGABOOK S14 is TECNO’s first OLED laptop and the industry’s lightest 14-inch OLED laptop, featuring a 2.8K OLED display and incredibly weighing only 899g (31.7oz). The laptop is equipped with the outstanding power of the Snapdragon® X Elite compute platform, the flagship chipset for AI PCs from Qualcomm Technologies, and integrates TECNO’s world’s first self-developed edge-side large-scale AI model, to achieve AI-enhanced multitasking.
World’s Lightest 14-inch Laptop MEGABOOK S14
Specifically designed for next-gen AI productivity, TECNO AI enhances the Ella AI Assistant, AI-powered PPT generation, AI-driven image search, smart albums, and offline meeting transcription with multilingual support. The External Graphics Dock, equipped with a powerful NVIDIA graphic card, delivers scalable, high-performance capabilities for design, gaming, and content creation. The laptop’s 2.8K OLED display with a 120Hz refresh rate ensures exceptional visuals, while DTS:X Ultra dual 2W speakers, Wi-Fi 6E, fingerprint login, and PC Manager optimize connectivity and user experience.
TECNO’s strategic partnership with Qualcomm Technologies was a highlight of the TECNO AI Ecosystem Product Launch event, demonstrating a shared vision for the future of AI PCs. Kedar Kondap, SVP & GM of Compute and Gaming at Qualcomm, took the stage to discuss the integration of Qualcomm’s cutting-edge PC chipset into the new MEGABOOK S14 laptop, underscoring TECNO’s commitment to delivering high-performance computing solutions.
Kedar Kondap, SVP & GM of Compute and Gaming at Qualcomm
In addition, TECNO also introduced several standout new products. The featherlight 999g (35.2oz) ultrabook MEGABOOK T14 Air, features high-speed storage and LPDDR5 memory, while the ultra-thin, all-metal MEGABOOK K15S, equipped with a powerful 70Wh battery and supported by a 65W PD GaN charger, offers a smarter and more long-lasting user experience. Both devices are empowered by TECNO AI with advanced AI capabilities such as AI Album and AI Voice Assistant, making them perfect companions for all aspects of life.
The Next Game-Changing Tech Innovation: See the World with the TECNO AI Glasses Series
TECNO’s new AI Glasses Series also took center stage with the introduction of TECNO AI Glasses Pro and TECNO AI Glasses, reimagining eyewear with cutting-edge imaging, intelligent interactions, and a sleek aesthetic. The TECNO AI Glasses feature an aviator design, while the Pro model showcases a browline style, both embodying timeless elegance and modern fashion.
TECNO AI Glasses Redefine the Way People See the Future
Equipped with a 50MP high-definition camera, the series integrates an OV50D sensor, a 100° ultra-wide-angle custom lens, and an AI ISP imaging chip, forming a mobile-grade imaging system. This system lets users capture stunning, high-resolution photos with advanced AI noise reduction and HDR capabilities. With real-time translation supporting over 100 languages, TECNO AI’s Ella empowers accurate translation even for less common languages, as well as voice control, AI-powered object recognition, and intelligent information summaries for ultimate convenience.
Additionally, the AI Glasses Pro features a MicroLED display with 7th-gen resin waveguide technology, offering a 30° field of view, over 1,500 nits of brightness AR display, and a lightweight, ultra-thin design. The AR display allows users to effortlessly enjoy features like translation display, navigation, information prompts, and teleprompting.
Equipped with a 250mAh battery, these glasses offer over 11 hours of music playback and 8 hours of mixed use with just 30 minutes of charging. An advanced ultra-linear speaker, bass enhancement, and spatial sound deliver an immersive audio experience, while Wi-Fi 6 and Bluetooth 5.4 ensure seamless connectivity.
With these innovative launches, TECNO is setting new standards in mobile imaging and AI-enhanced technology, shaping a more connected and empowered future for consumers in emerging markets. Once again, TECNO has showcased its cutting-edge innovation on the global stage at MWC. With the brand essence of “Stop at Nothing”, TECNO’s relentless pursuit of innovation is making AI-powered technology more accessible, allowing consumers to experience the future ahead of time.
Solomon Obwot is a tech writer based in Kampala, Uganda, with extensive experience in the local tech startup ecosystem. He covers the latest news and analysis on consumer tech, writes in-depth smartphone reviews, and conducts insightful interviews with industry experts. Solomon is also a passionate podcaster, sharing his knowledge and engaging in discussions about Africa’s rapidly growing tech landscape. Send emails to [email protected]
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