With the advancement in technology, people want things done as fast as possible. One of such a thing is instant responses to queries and complaints. Such needs have led to rise in artificial intelligence and robotic technology. Examples of such that stand out are the chatbots.
Today the number of users of messaging apps like WhatsApp, Telegram is skyrocketing. With this trend, virtual chatbots that imitate human conversations for solving various tasks are becoming increasingly in demand.
Online chatbots save time and efforts by automating customer support. They are also used for other business tasks, like collecting information about users, helping to organize meetings among others.
What is a Chatbot?
Short for a chat robot, a chatbot is a computer program which conducts a conversation via auditory or textual methods. It is designed to convincingly simulate how a human would behave as a conversational partner. It is an assistant that communicates through text messages, a virtual companion that integrates into websites, applications or instant messengers and helps entrepreneurs to get closer to customers.
Types of Chatbots
There are basically three types of chatbots:
Scripted chatbots . Interactions with this type of chatbot can only follow predetermined paths. At each step in the conversation the user will need to pick from certain options to determine the next step in the conversation. How the options are presented to the user at each step in the conversation will depend on the features of the chat platform and how the bot is programmed that the user is on and the design of the bot.
Intelligent chatbots . These ones are more flexible in terms of the user input they can accept. They can accept free form input in the form of text or voice statements. However, it is very difficult to get a bot to “understand” context or ambiguity or to have a useful memory that influences the conversation.
Application chatbots : These concentrate mainly on showing the user whatever is needed graphically. If a user can do the job they need to do more efficiently via a graphical interface then the bot shows a graphical interface at that point in the conversation.
- Panya officially launches chatbot technology in Uganda.
- This is Mirembe Chatbot, Uganda’s first artificially intelligent health advisor
- UBA launches Leo, a virtual AI powered Chat banker
How a Chatbot works.
Chatbots are programmed to work independently from a human operator. They come with a sensor through a combination of predefined scripts and machine learning.
When a question is asked, the Chatbot will answer based on what it knows. If it doesn’t know what to do, it passes the question to a human operator.
The complexity of the chatbot is determined by a sophistication of its underlying software and the data it can access. Over time and over multiple interactions, the Chatbot will gradually gain in scope and relevance.
How to use Chatbots
Chatbots can be used in various occasions. Here are a few examples of where to use Chatbots.
Product Suggestions. Customers might want to buy some products, but might not have a particular item in mind. Chatbots can be used to offer product suggestions based on what they want, that is; color, style, brand, among others.
Customer Support . Brands such as AirBnB, Evernote, and Spotify among others use chatbots on Twitter to provide 24/7 customer service. This helps to quickly provide answers and address customer complaints, or simply track the status of an order.
Weather Forecasting . You can use these to ask about the current weather conditions in your area and find out whether you should bring the umbrella before you leave for work. Some actually allow you to set regular reminders for a certain time of day.
Personal Finance Assistance . Chatbots make it easy to make trades, get notifications about stock market trends, track your personal finances, or even get help finding a mortgage. Various banks have chatbots to let you check in on your account, such as your current balance and most recent transactions.
Platforms on which to use Chatbots
Chatbots work within chat platforms such a Facebook Messenger, Telegram or SMS. Each chat platform has it’s own features. These features determine the possible ways in which the chatbot can interact with the user, however the actual behavior of the chatbot is determined by the bot itself. For instance, an SMS bot can only show text and attach multi-media widgets in some cases. An email bot has the same limitations. A Facebook Messenger or Telegram Bot can interact with the user using a variety of graphical widgets.
Victor Immanuel Oloo is a tech writer based in Kampala, Uganda, with extensive experience in web 2.0 technologies, social media, and digital marketing. He covers the latest in mobile apps, smartphone reviews, and tech news, offering insightful analysis on the ever-evolving tech landscape. Victor’s deep understanding of both local and global trends provides readers with relevant, informed perspectives on how technology is shaping our world.
Talkio Mobile , Uganda’s newest telecommunications service provider, is excited to announce a groundbreaking partnership with Banana Life Investments, a leading chain of mobile phone and retail shops. This strategic alliance aims to bring Talkio’s innovative telecom services closer to Ugandans.
This collaboration will leverage Banana Life Investments’ extensive retail network of 26 stores strategically located across Uganda in major malls, towns, and cities to provide customers with unparalleled convenience. Through this partnership, Talkio Mobile will offer its full suite of services, including SIM cards, airtime, and exclusive product offerings at any Banana Life Investment location.
This partnership is more than a business initiative—it’s a shared commitment to transforming lives. By integrating Talkio Mobile’s forward-thinking services & nationwide reach with Banana Life Investments’ retail footprint, the two brands are setting a new standard for customer convenience and inclusivity.
READ ALSO: 5 Things You Need to Know About Talkio Mobile: New Telecom Company in Uganda
“This partnership aligns perfectly with our mission of connecting Ugandans to innovative and transformative telecom solutions,” said Vianne Allan Ahura, CEO of Talkio Mobile. “By leveraging Banana Life Investments’ trusted presence and nationwide footprint, we are not only expanding our agent network but also bringing our services closer to the communities we serve. This collaboration ensures that our online customers can now enjoy a seamless offline experience right at their doorstep. Together, we are empowering Ugandans with the tools they need to stay connected, grow their businesses, and unlock new opportunities.”
Solomon Ssemuyaba, the assistant general manager at Banana Life Investments, echoed this sentiment: “We are proud to join hands with Talkio Mobile to deliver innovative, customer-centric solutions. This partnership represents our shared vision of fostering a connected future for Uganda. Together, we are redefining what convenience and accessibility mean for our customers.”
The partnership goes beyond retail distribution, introducing joint initiatives aimed at value addition and personalized service. Customers can expect seamless access to:
- SIM Card Sales : Available at all Banana Life Investments locations.
- Talkio phone number bookings : Book your preferred Talkio number at any Banana Life Investments location.
- Airtime Services : Recharge easily through in-store purchases.
- Customer Support : Friendly and knowledgeable staff trained to assist with Talkio Mobile products and services.
Additionally, the two companies plan to launch promotional campaigns and expand services to even more locations, ensuring no Ugandan is left behind in the digital transformation.
Solomon Obwot is a tech writer based in Kampala, Uganda, with extensive experience in the local tech startup ecosystem. He covers the latest news and analysis on consumer tech, writes in-depth smartphone reviews, and conducts insightful interviews with industry experts. Solomon is also a passionate podcaster, sharing his knowledge and engaging in discussions about Africa’s rapidly growing tech landscape. Send emails to [email protected]
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The Mobile World Congress (MWC) Barcelona , the world’s largest exhibition for the mobile industry, has just concluded. This annual event gathers leading technology brands to unveil groundbreaking mobile, AI, and digital solutions innovations. At MWC 2025, TECNO showcased a range of AI-driven products, reinforcing its commitment to cutting-edge technology.
The key launches included:
- CAMON 40 Series – AI-powered smartphones with One-Tap FlashSnap and advanced mobile imaging features.
- MEGABOOK S14 – The world’s lightest 14-inch OLED laptop, featuring AI-enhanced multitasking and Snapdragon® X Elite.
- MEGABOOK T14 Air & K15S – Lightweight ultrabooks with AI capabilities and extended battery life.
- TECNO AI Glasses Series – Smart eyewear integrating AI imaging, translation, and AR display.
Jan Stryjak, Associate Director at Counterpoint Research, shared, “In the past year, we have observed significant advancements in the field of AI. AI will continue to drive transformative changes in our daily lives. In this critical period for the economic development of emerging markets, TECNO’s AI technologies are unlocking potential for diverse needs.”
“The application of AI technologies is crucial and urgent in emerging markets. We’re committed to bridging the digital gap between emerging and mature markets,” said TECNO CMO, Laury Bai. “TECNO is taking a practical approach to make AI more accessible, ensuring users in emerging markets can access AI and cutting-edge technologies.”
Laury Bai, TECNO CMO
Driven by its commitment, TECNO has forged a robust partnership with MediaTek, establishing a joint AI laboratory dedicated to accelerating advancements in AI. At the event, James Chen, Vice President of Product and Technology Marketing at MediaTek, emphasized, “The synergistic R&D efforts between TECNO and MediaTek are set to democratize AI technology. Our collaboration powers a seamless, interconnected AI experience, bringing users a future of truly connected intelligence.”
James Chen, Vice President, Product and Technology Marketing at MediaTek
CAMON 40 Series Powered by AI One-Tap FlashSnap Revolutionizes Smartphone Snapshot Photography
TECNO’s Global Product Launch Officer, Olivier Mas, officially unveiled TECNO’s next-generation AI-driven products. Attendees at TECNO’s launch event witnessed the highly anticipated debut of TECNO’s new CAMON 40 Series, a device that embodies TECNO’s legacy of excellence in mobile imaging. Featuring One-Tap FlashSnap Mode and TECNO AI, the series sets a new benchmark in smartphone photography, delivering exceptional snapshot capabilities and AI-enhanced user experiences.
Olivier Mas, TECNO Global Product Launch Officer
The CAMON 40 Series exemplifies a commitment to innovation that transcends hardware and software, extending into strategic partnerships that deliver cutting-edge AI solutions to emerging markets. Matt Waldbusser, Managing Director of Global Solutions and Consumer AI at Google Cloud, remarked, “Our collaboration with TECNO on the CAMON 40 Series is a standout example. Leveraging Google Cloud’s capabilities, we’ve introduced groundbreaking features such as Ask Ella, AI Image Generator, AI Writing, and AI Translate. I am particularly impressed by the industry-leading and competitive edge of some of these innovations. For instance, TECNO’s AI supports text translation in 136 languages, voice translation in 44 languages, and photo translation in 51 languages. We are excited to further strengthen our partnership with TECNO, unlocking limitless potential to bring advanced yet practical AI capabilities to emerging markets in a convenient and secure manner.”
Matt Waldbusser, Managing Director of Global Solutions and Consumer AI at Google Cloud
The CAMON 40 Series’ innovative One-Tap FlashSnap leverages AI to enhance imaging capabilities, revolutionizing mobile photography. AI optimizes camera startup and continuous shooting for instant captures, while AI-powered multi-frame processing intelligently reduces noise and enhances details, delivering sharper, more refined images. Additionally, the BestMoment algorithm analyzes motion patterns, automatically selecting the optimal frames for precise, high-quality shots in dynamic scenarios, ensuring users an unparalleled mobile imaging experience.
TECNO CAMON 40 Demonstrates the Cutting-Edge FlashSnap Capability
To delve deeper into the imaging prowess of the CAMON 40 Series, TECNO invited Frédéric Guichard, CEO of DXOMARK, to share the image performance of CAMON 40 Pro. Frédéric highlighted, “The CAMON 40 Pro 5G has demonstrated exceptional imaging and performance capabilities in our rigorous evaluations. We’ve been particularly impressed with photo performance being the best for devices under 600$, and the 1st eligible device to our Smart Choice Label.”
Onsite photo of Frédéric Guichard, CEO of DXOMARK
Beyond its advanced rapid-capture functionality, the integration of TECNO AI further enhances the device’s capabilities. Intelligent imaging, a 360° AI Call Assistant, and productivity tools elevate creativity and efficiency. Powered by MediaTek’s latest chipsets, the series ensures smooth performance, fast processing, and extended battery life. With a sleek, durable, and water-resistant design, it seamlessly blends style with practicality for modern users.
MEGABOOK S14, the World’s Lightest 14-inch OLED Laptop, Inspires Creators and Game Lovers
The MEGABOOK S14 is TECNO’s first OLED laptop and the industry’s lightest 14-inch OLED laptop, featuring a 2.8K OLED display and incredibly weighing only 899g (31.7oz). The laptop is equipped with the outstanding power of the Snapdragon® X Elite compute platform, the flagship chipset for AI PCs from Qualcomm Technologies, and integrates TECNO’s world’s first self-developed edge-side large-scale AI model, to achieve AI-enhanced multitasking.
World’s Lightest 14-inch Laptop MEGABOOK S14
Specifically designed for next-gen AI productivity, TECNO AI enhances the Ella AI Assistant, AI-powered PPT generation, AI-driven image search, smart albums, and offline meeting transcription with multilingual support. The External Graphics Dock, equipped with a powerful NVIDIA graphic card, delivers scalable, high-performance capabilities for design, gaming, and content creation. The laptop’s 2.8K OLED display with a 120Hz refresh rate ensures exceptional visuals, while DTS:X Ultra dual 2W speakers, Wi-Fi 6E, fingerprint login, and PC Manager optimize connectivity and user experience.
TECNO’s strategic partnership with Qualcomm Technologies was a highlight of the TECNO AI Ecosystem Product Launch event, demonstrating a shared vision for the future of AI PCs. Kedar Kondap, SVP & GM of Compute and Gaming at Qualcomm, took the stage to discuss the integration of Qualcomm’s cutting-edge PC chipset into the new MEGABOOK S14 laptop, underscoring TECNO’s commitment to delivering high-performance computing solutions.
Kedar Kondap, SVP & GM of Compute and Gaming at Qualcomm
In addition, TECNO also introduced several standout new products. The featherlight 999g (35.2oz) ultrabook MEGABOOK T14 Air, features high-speed storage and LPDDR5 memory, while the ultra-thin, all-metal MEGABOOK K15S, equipped with a powerful 70Wh battery and supported by a 65W PD GaN charger, offers a smarter and more long-lasting user experience. Both devices are empowered by TECNO AI with advanced AI capabilities such as AI Album and AI Voice Assistant, making them perfect companions for all aspects of life.
The Next Game-Changing Tech Innovation: See the World with the TECNO AI Glasses Series
TECNO’s new AI Glasses Series also took center stage with the introduction of TECNO AI Glasses Pro and TECNO AI Glasses, reimagining eyewear with cutting-edge imaging, intelligent interactions, and a sleek aesthetic. The TECNO AI Glasses feature an aviator design, while the Pro model showcases a browline style, both embodying timeless elegance and modern fashion.
TECNO AI Glasses Redefine the Way People See the Future
Equipped with a 50MP high-definition camera, the series integrates an OV50D sensor, a 100° ultra-wide-angle custom lens, and an AI ISP imaging chip, forming a mobile-grade imaging system. This system lets users capture stunning, high-resolution photos with advanced AI noise reduction and HDR capabilities. With real-time translation supporting over 100 languages, TECNO AI’s Ella empowers accurate translation even for less common languages, as well as voice control, AI-powered object recognition, and intelligent information summaries for ultimate convenience.
Additionally, the AI Glasses Pro features a MicroLED display with 7th-gen resin waveguide technology, offering a 30° field of view, over 1,500 nits of brightness AR display, and a lightweight, ultra-thin design. The AR display allows users to effortlessly enjoy features like translation display, navigation, information prompts, and teleprompting.
Equipped with a 250mAh battery, these glasses offer over 11 hours of music playback and 8 hours of mixed use with just 30 minutes of charging. An advanced ultra-linear speaker, bass enhancement, and spatial sound deliver an immersive audio experience, while Wi-Fi 6 and Bluetooth 5.4 ensure seamless connectivity.
With these innovative launches, TECNO is setting new standards in mobile imaging and AI-enhanced technology, shaping a more connected and empowered future for consumers in emerging markets. Once again, TECNO has showcased its cutting-edge innovation on the global stage at MWC. With the brand essence of “Stop at Nothing”, TECNO’s relentless pursuit of innovation is making AI-powered technology more accessible, allowing consumers to experience the future ahead of time.
Solomon Obwot is a tech writer based in Kampala, Uganda, with extensive experience in the local tech startup ecosystem. He covers the latest news and analysis on consumer tech, writes in-depth smartphone reviews, and conducts insightful interviews with industry experts. Solomon is also a passionate podcaster, sharing his knowledge and engaging in discussions about Africa’s rapidly growing tech landscape. Send emails to [email protected]
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The world of artificial intelligence (AI) is about to become even more accessible. OpenAI has announced that its highly anticipated ChatGPT app is set to be released on Android next week. This news comes as a delight to Android users who have been eagerly waiting for their turn to experience the AI-powered chatbot since its iOS release in May.
Starting today, Android users can pre-register for the ChatGPT app on the Google Play Store . This allows users to receive a notification as soon as the app goes live, ensuring that they are among the first to download and experience the AI revolution on their Android devices.
Related:
- Use ChatGPT in Telegram With this Bot
- How to Use ChatGPT Directly in WhatsApp with MobileGPT
- 7 Reasons Why ChatGPT Is Garbage In, Garbage Out?
Already, the developer community has come up with ingenious ways for users to access ChatGPT on their phones, with a number of ChatGPT-powered chatbots for WhatsApp and Telegram already available for users.
The release of the ChatGPT app on Android is a significant milestone in the journey of AI accessibility. It follows the successful launch of the app on iOS in May, which was met with widespread acclaim. iOS users have been enjoying the benefits of having a dedicated ChatGPT app, and now, Android users will be able to join in on the fun.
ChatGPT, powered by OpenAI’s GPT-4 , is a conversational AI that has been trained on a diverse range of internet text. It can generate human-like text based on the input it receives, making it a versatile tool for a variety of tasks, from drafting emails to writing code, and even creating poetry. The app’s release on Android will significantly expand its user base, bringing this powerful tool to the fingertips of millions more users worldwide.
Related:
- 5 Sites to Access or Use ChatGPT 4 (GPT 4) For Free
- 3 Main Reasons Why You Might Get Blocked on ChatGPT
- How to Access the Internet on ChatGPT with WebChatGPT
The accessibility of AI tools like ChatGPT is crucial in the current digital age. As AI continues to evolve and become more sophisticated, these tools must be made available to as many people as possible. The release of the ChatGPT app on Android is a significant step towards achieving this goal.
The democratization of AI has the potential to revolutionize many aspects of our lives. From education and work to entertainment and personal productivity , AI tools like ChatGPT can provide immense value. By making these tools more accessible, we can empower individuals with the ability to harness the power of AI in their daily lives.
The upcoming release of the ChatGPT app on Android is a testament to OpenAI’s commitment to making AI accessible to everyone. It’s an exciting time for Android users and the AI community as a whole. As we count down the days to the app’s release, we look forward to seeing the innovative ways in which users will utilize ChatGPT.
- So, Android users, it’s time to head over to the Google Play Store and pre-register for the ChatGPT app . The future of AI is almost in your hands!
I’m a tech enthusiast and digital explorer based in Kenya passionate about Android, Linux, and the world of custom ROMs. I love tinkering with devices to craft personalized, optimized experiences. When I’m not deep in code or tweaking gadgets, you’ll find me immersed in science fiction, philosophy, or writing about the ever-evolving tech landscape from an African perspective.
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